About this Site
EGD is a trading name of EasyGates Ltd.
The EGD Website is operated and maintained by EasyGates Ltd.
For more information about EGD, including our company registration number, VAT number and more, see our About Us Page.
Your information will not be passed onto a third party unless:
- specifically stated below in the What Information we Process section; or
- we have your express permission beforehand; or
- we are required to disclose it:
- by or under any UK enactment;
- by any rule of common law; or
- by an order of a court or tribunal in any jurisdiction.
Any minor amendments (such as spelling or grammar corrections, clarifications or additional links) will be highlighted on this page. Any significant changes to what data we collect or how it is handled will be highlighted prominently across the website prior to - and for a reasonable duration after - changes are made.
Any changes will be highlighted as soon as, and for a reasonable duration after, changes are made.
What Information we Process
|What Data we Collect||What we use this data for||How long is this data retained?||What is our lawful basis for handling and holding the data?||Is this data ever passed onto a third party?|
EasyGates Ltd uses a number of methods to keep previous and potential customers informed about our latest offerings and services.
EasyGates Ltd maintains several email marketing lists across its various websites.
When you sign up for an email marketing list, we will always make it clear what information is being added to our marketing list.
EGD Mailing List
If you opt-in to the EGD Mailing List, the following information will be collected and passed on to our email marketing provider SharpSpring:
Depending on how you interact with the EGD website, or where you opt in to marketing, the following additional data may be passed on to SharpSpring
In the future, we may also allow you to select optional "interest categories", which allow you to further narrow down the subjects or products you are interested in.
After you subscribe, SharpSpring may store further information about your interaction with their service, including Device information and Usage data, including but not limited to:
We use the Marketing Data you provide to give you regular updates about our latest products, services and offers via email.
The Marketing Data you provide to us for Email Marketing is stored for as long you stay subscribed to our marketing lists.
When our Marketing List is set up we will provide links to subscribe and unsubscribe here, and at the bottom of any marketing correspondence you receive from us.
Consent: If you opt-in to email marketing, you have given clear consent for us to process your personal data for a specific purpose.
This data is shared with our email marketing provider, SharpSpring. SharpSpring is operated by SharpSpring, Inc.
When completing our contact form, your Enquiry Details will be passed on to our CRM provider SharpSpring.
The following information is then passed on to our internal technical or sales support teams:
If you would like to email us without using the SharpSpring system, please email us directly using one of the email addresses listed on our contact page.
|The personally identifiable information we collect when filling out our contact form is used to ensure we can assist you with your enquiry in an efficient manner.||
Our policies for email retention differ depending on the purpose of the email message, as well as the content of each particular message. Enquiries sent through this form will be kept at a minimum for as long as an enquiry or support case is still ongoing.
Emails may be archived for a longer period if we believe it necessary to keep the email as a record of fact (i.e. if we believe a dispute over the nature or timing of events may occur).
At most, email communications that do not need to be archived for any legal reasons (such as for accounting and VAT records, or if we believe an email may be relevant to any upcoming legal proceedings) will be kept for no longer than 2 years.
|Consent: By submitting your details to our contact form, you have given clear consent for us to process your personal data for a specific purpose.||
This data is shared with our email marketing provider, SharpSpring. SharpSpring is operated by SharpSpring, Inc.
These details will never be passed onto another third party unless:
EasyGates Ltd uses both Google Analytics and SharpSpring to analyse how visitors use our site. Please see the appropriate subsections below to see details for each service.
If you opt-in to Analytics, a cookie is stored on your computer that contains a unique, anonymised ID. This unique ID is a random collection of letters, numbers and symbols, and does not contain any other personally-identifiable information which you may provide to us in another context. The client ID is used to differentiate you from other visitors, as well as determine whether you are a first time or returning visitor.
Google Analytics Data
EasyGates Ltd uses Google Analytics to analyse how visitors use our site.
When Google Analytics is enabled, various details about your computer, browser and visit behaviour are passed on to Google. This information may include, but is not limited to:
Your IP address is collected by the Google Analytics service purely for the purpose of determining the approximate geographic location of visits. Google does not share your IP address with us, and only provides us with an anonymous, approximated geographic location. EasyGates Ltd employs Google Analytics’ optional IP Anonymization feature. This feature removes the final set of digits from your IP address before transmitting it to Google, in order to provide a more anonymised and less accurate estimation of your location.
The techniques that Google employ do not collect personal information such as your name, email address, postal address, or telephone number.
We will not link, or seek to link, any of the above information with any personally identifiable information we hold about you.
|The information we collect via Google Analytics is used to help us optimise and improve the way our website works, and ensure our users are able to easily find all the information and services we offer.||We have set Google Analytics to remove all data related to an individual client ID 50 months after the final visit to this site (after opting in to analytics).||Consent: If you opt-in to Google Analytics, you have given clear consent for us to process your personal data for a specific purpose.||This data is passed on to Google Analytics in order to provide us with insights about our website and visitors. Google Analytics is operated by Alphabet Inc.|
Remarketing Data (Targeting / Advertising Cookies)
EasyGates Ltd. use a number of services to advertise our products and service to customers across the web. Among these are remarketing tools.
If you opt in to remarketing / targeting, these services will place cookies in your browser containing a unique, anonymised ID to help distinguish you from other users. As well as this cookie, we will also share details about how you interact with our site (such as what pages you visit, what products you add to your cart etc.) with our remarketing partners.
This allows us to group customers anonymously into "audiences" depending on their interests or actions and show more relevant adverts to them across the web or on smartphone and tablet apps. For example, we may show you ads containing accessories for products you are interested in or show you ads reminding you of products you’ve left in your cart but not purchased.
As per Facebook’s documentation, if you opt-in to remarketing, the following information will be sent to Facebook:
As well as the standard information collected above, the Facebook pixel allows us to send additional Optional Values. These could include:
The information we collect via the Facebook Pixel is used to
|The data that is collected by the Facebook Pixel is stored and available to us for 180 days after last visiting our website.||Consent: If you opt-in to Facebook Pixel remarketing, you have given clear consent for us to process your personal data for a specific purpose.||This data is passed on to Facebook in order to provide us with insights about our website, visitors and ad effectiveness; as well as to provide targeted advertising. Facebook is operated by Facebook, Inc.|
SharpSpring Remarketing Data
EasyGates Ltd uses SharpSpring remarketing to analyse how visitors use our site, how effective our ads are, and to deliver relevant ads to our customers.
When analytics are enabled, various details about your computer, browser and visit behaviour are passed on to SharpSpring. This information may include, but is not limited to:
Your IP address is collected by the SharpSpring service purely for the purpose of determining the approximate geographic location of visits. SharpSpring does not share your IP address with us, and only provides us with an anonymous, approximated geographic location.
|The information we collect via SharpSpring Remarkting is used to help us optimise and improve the way our website works, ensure our users are able to easily find all the information and services we offer, and deliver more relevant advertising to our customers.||
SharpSpring Remarketing Data is retained where SharpSpring "have justifiable business need to do so, and/or for as long as it is needed to fulfill the purposes outlined in [their] Privacy Notice, unless a longer retention period is required by law, such as for tax, legal, or accounting purposes."
|Consent: If you opt-in to SharpSpring Remarketing, you have given clear consent for us to process your personal data for a specific purpose.||This data is passed on to SharpSpring in order to provide us with insights about our website and visitors. SharpSpring is operated by SharpSpring, Inc.|
Raw Access Logs
EasyGates Ltd uses various technologies to log traffic across our websites. The majority of this data is anonymous and is not linked to any IP addresses or other personally identifiable information.
However, in addition to this anonymous data, EasyGates Ltd keeps raw access logs. These raw access logs store the following information about visitors each time a page is accessed:
These raw logs do not contain any other information. The data transferred between your computer and our servers is not logged, only the page accessed.
EasyGates Ltd keeps these raw logs in order to:
Any data that contains personally identifiable information will be kept for no longer than one month.
However, if we believe an IP Address or range of IP addresses to be behind malicious actions that threaten the security and upkeep of our systems, they will be kept on file as long as we believe they may cause us harm, in order to prevent repeat behaviour.
|Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.||This data will never be passed onto a third party unless we are required to do so by law (see Introduction section).|
Backed up Data
The following personally identifiable data is backed up to a remote server (separate from our webserver) once per week:
|This data is backed up regularly to minimise the potential data loss caused by system outages.||
A "snapshot" of the data we store is taken once per week. These snapshots are stored on the remote server for seven days, when they are replaced by the subsequent week’s backup.
Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.
Contract: processing this data is necessary to fulfil our contractual obligations to you
|Backup data is transferred to a server operated by our backup provider Heart Internet Ltd (Company registration number 04866768).|
Your Data and Your Rights
EasyGates Ltd cares deeply about your privacy. As such, whenever we handle data, we do so in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications Directive 2002, the General Data Protection Regulation, and all other applicable regulations and laws.
Under the GDPR, you have the following rights with regards to your data:
|Your Right||How we will comply with GDPR|
|The right to be informed||
|The right of access||
|The right to rectification||If you believe that any information we are holding about you is incorrect or incomplete, we will promptly correct any such information (at the latest within one month of receipt).|
|The right to erasure||
|The right to restrict processing||
We will comply with requests to restrict processing in accordance with the GDPR.
|The right to data portability||
We will comply with requests to transmit personal data to another controller in accordance with the GDPR.
|The right to object||
We will comply with objections to data processing in accordance with the GDPR.
|Rights in relation to automated decision making and profiling||
If we ever carry out any automated decision making and / or profiling, we will:
For more information about your data rights, please visit https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
For more information about how to make a subject access request, please visit https://ico.org.uk/for-the-public/personal-information/
If you want to exercise any of the above rights (including removal, rectification and access of data) or simply have any questions, please contact us using the methods in the Contacting EasyGates Ltd section.
Contains public sector information licensed under the Open Government Licence v3.0.
Contacting EasyGates Ltd
Unit 16, James Scott Road,